Toronto · Prototype
One chat for every City Hall service.
Toronto residents deal with dozens of City websites and forms. 1City answers your questions with sources, files your 311 requests, tracks them, and gets permit applications ready. City staff still make every decision.
Ask anything
Garbage day, bins, permits, bylaws. Every answer links the toronto.ca page it came from, and it says so when it isn't sure.
Report a problem
Tell it about a pothole. It asks what the City needs, shows you a summary, and only files it with 311 after you type yes.
Track it
Ask what's happening with your report and get the status from the City in plain words.
Get a permit ready
Building a garden suite? It checks the rules and your lot's zoning, lists what's missing, and fills in the application for City staff to review.
For cities
Every time 1City hits an extra step, a confusing field, an error or a login wall on a City website, it logs it. That log shows exactly where City services break for residents, and what to fix first.
Live in Toronto? Try 1City early.
We're inviting the first 100 Toronto residents. Leave your email and we'll send you an invite.